Last Updated: July 7, 2025
1. Introduction:
Welcome to Mugscape. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://mugscape.com, create an account, or purchase a product from us.
2. Information We Collect:
We collect information in several ways to provide you with the best possible experience.
- Information You Provide Directly:
- Order Information: When you place an order, we collect your first and last name, email address, shipping address, billing address, and optional phone number.
- Account Information: If you choose to create an account, we will store your name, email, and order details.
- Communications: If you contact us via email or leave a comment, we collect the information you provide.
- Information We Collect Automatically:
- Usage and Cookie Information: Through tools like Google Analytics, we collect information about how you interact with our site, such as your IP address, browser type, pages visited, and the time you spend on them. We use cookies for shopping cart functionality and to improve your experience.
3. How We Use Your Information We use the information collected for the following purposes:
- To Manage Your Order: To process payments, ship your mugs, and communicate with you about the status of your purchase.
- To Improve Our Store: To analyze user behavior to optimize our website, products, and offerings.
- For Marketing: To send you newsletters, special offers, and other promotions by email, only if you have given your explicit consent to receive them (e.g., by subscribing via Mailchimp).
- For Security: To protect our store and our customers from fraud and other illegal activities.
- For Customer Service: To answer your questions and provide you with support.
4. How We Share Your Information We do not sell your personal information. We only share it with trusted third parties who help us operate our store:
- Payment Processors: We share your order information with WooPayments (powered by Stripe) to securely process your payment. We do not store your full credit card details on our servers.
- Analytics Providers: We share usage data with Google (Analytics and Search Console) to understand how our site is used.
- Marketing Platforms: If you subscribe to our newsletter, we share your email address with Mailchimp to manage our mailings.
- Legal Compliance: We may share information if required by law or to respond to a valid legal process.
5. Security of Your Information We take security very seriously. We implement measures to protect your data, including:
- Using a SSL security certificate (HTTPS) across our entire site.
- Regularly updating our software (WooCommerce and its plugins) to protect against vulnerabilities.
- Relying on a payment processor (Stripe) that complies with the highest security standards to manage payment data.
6. Data Retention We will retain your order information for as long as necessary to comply with our legal and tax obligations (typically up to 7 years in the U.S. for sales records). Other personal data will be kept as long as you maintain an active account with us or as needed for the purposes described in this policy.
7. Your Rights Over Your Data You have the right to access, correct, or request the deletion of your personal information. To exercise these rights:
- You can contact us directly at our dedicated privacy email address: [YOUR PRIVACY EMAIL HERE, e.g., privacy@https://www.google.com/search?q=mugscape.com].
- If you have an account, you can view and update some of your personal information by logging into the «My Account» section.
8. Children’s Privacy Our website is intended for a general audience and is not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to this Privacy Policy We may update this policy from time to time. We will post any changes on this page and update the «Last Updated» date at the top.
10. Contact Us If you have any questions about this Privacy Policy, please contact us at: [SAME PRIVACY EMAIL HERE].